Got a question? Hopefully there’s an answer for you below.

Frequently Asked Questions

What do I need to bring for my Initial Consultation?

Please arrive ten minutes prior to your appointment to fill in the Initial Consultation Form (if you haven’t already), or please complete and send the online version here . You should wear comfortable exercise clothing (not too baggy) so you can move freely and bring a clean pair of socks to wear during your session.

What should I bring to all classes generally? 

Please wear clean socks to each class (Pilates ‘grippy’ socks are available for purchase in the Studio) and to assist with our required hygiene procedures, please also bring a towel and water bottle (we will have water available but require you to bring your own bottle.)

Do I need to wear a face mask in the studio? 

While not compulsory, the team will wear masks during our classes and sessions. The safety of everyone is our highest priority. You are also welcome to wear one if this is now part of your practice when leaving your home. 

What practices are in place due to COVID-19? 

For everyone’s safety and to comply with our COVID Safe Plan, we ask that you: 

  • Please wash and/or sanitise hands before entering the Studio
  • Maintain physical distancing at all times; we are required to adhere to these rules both inside the Studio and within all areas of the building.
  • Please avoid arriving early to your session and leave promptly at its conclusion. 
  • And please avoid gathering or being in close proximity to others until you have left the building.

Is it safe to come into the Studio? 

The Studio and all equipment is cleaned between sessions. While cleaning mats, reformers and most equipment between Studio classes is fairly easy, we do find this more difficult with thera-bands and loop bands (full circle bands) and would appreciate it if you could please bring your own to class. 

If you would prefer to use and handle your own equipment in class generally, feel free to bring along any smaller items you may have such as Pilates Chi Balls, mini rollers, spikey balls, hand weights or ankle weights.

What is the duration of each class?

At the present time all classes are 45 minutes duration. This provides us with the time to clean equipment prior to the commencement of the next session. It also allows us to comply with physical distancing requirements in terms of people moving in and out of the studio space. 

Can I cancel a sessions after I’ve booked it?

Yes, but we do require 24 hours’ notice of cancellation or full charge is incurred and your class for the week is forfeited. This affords us the opportunity to place other clients in your spot.

How can I cancel a session once I’ve booked it online?

Please contact us on the Body In Line mobile 0402 278 257 or email us at info@bodyinline.com.au as soon as you can to cancel/change any sessions.

What happens if I can’t attend a booked session?

Due to the current requirements and to aid administration, we are unable to accommodate more than one potential ‘catch-up’ session per term for those who have purchased a package, preferably within the fortnight following (and provided there is availability). Commitment and certainty around class participation aids our administration, timetabling and teacher scheduling. 

How are bookings and payments made for classes?

While casual sessions may be available, most of our clients book a regular session on a per school term basis, which is usually 10 weeks. Due to the current COVID-19 situation and the prospect of changes to our operations we’ve been taking payments on a half-term basis, ie every 5 weeks. A weekly direct debit can also be arranged. 

In order to assist us and help us maintain our focus on teaching, along with preparation of the Body In Line Studio, we request that you make payments promptly prior to any session or package you are committing to. 

What are the class sizes? 

Individual classes are 1:1 and duets 2:1. Semi-private sessions are usually for groups of 4 with 1 instructor, or up to groups of 6 with 2 instructors present. 

Group mat or barre classes are for up to 12 people with physical distancing measures in place in the Studio. 

Bookings are required for all classes including group classes.

How does the second complimentary group/mat class work? 

For all group class bookings we currently offer a second complimentary class per week. This is per person and must be taken in the same week. Please see the timetable  and note that we do require you to book in for both classes to ensure we don’t exceed capacity. 

Can I do Pilates if I have an injury?

Pilates can be therapeutic after injury or surgery, particularly for neck, back, shoulder, or knee problems. Using the apparatus we can exercise and condition the entire body not just the problem area, helping to support and strengthen the healing of the injury.

Can it help elderly people with mobility issues?

One of the significant benefits Pilates provides the elderly or less mobile is that it’s initially started lying down where the spine is fully supported. This is the safest way to start developing strength and coordination. 

Clients can then progress to standing and bending exercises, which is excellent for the treatment of osteoporosis, being more prevalent in elderly clients. Weight bearing is very important to improve balance which helps decrease the likelihood of falls. Pilates also promotes the releasing of joints and mobilises them, great for arthritic conditions helping decrease pain and stiffness.

Can I do Pilates if I am pregnant?

Yes. Pilates can be enjoyed throughout pregnancy as is gentle and adaptable to accommodate the physical changes from month to month.  After giving birth, Pilates will help bring your body back into shape and strengthen all the right muscles.